Some change roles are heavy on templates. This one is about getting tech change adopted —with clear plans, strong stakeholder engagement, and delivery that holds up in a live business environment.
We’re recruiting a Change Manager to join an established Transformation & Change function, reporting to the Head of Transformation and Change. You’ll lead change activity across major IT initiatives (systems, process uplift, operating rhythm changes), ensuring the business is ready, supported, trained and genuinely adopting what’s being delivered.
This suits someone who can work across executives, SMEs and delivery teams, and translate “project language” into what people actually need to know and do.
What you’ll do
- Lead end-to-end change management for IT-enabled programs (technology + process + ways of working)
- Complete stakeholder mapping, impact assessments, readiness reviews and risk identification
- Build practical change plans covering communications, training, engagement and adoption
- Partner with project teams to align change activities to the delivery plan and key milestones
- Manage resistance and support leaders with the tools/messages to lead their teams through change
- Track adoption and outcomes, and adjust plans to drive sustainable uplift
- Maintain alignment to safety, quality systems and OH&S expectations
- Proven experience delivering change across large-scale IT projects/programs
- Strong grounding in structured frameworks (e.g. Prosci/ADKAR, Kotter, Lewin)
- Excellent written and verbal communication (you can tailor to execs, managers and teams)
- Confident facilitation and workshop capability (impacts, readiness, comms planning, training needs)
- Strong planning and coordination skills—comfortable with pace, ambiguity and competing priorities
- A practical, delivery-first approach (you’re visible, hands-on, and proactive)
- Prosci certification (or similar)
- Qualifications in Business, HR, Org Development, Psychology (or related)
- Industry alignment - infrastructure, operations-heavy, logistics, transport etc
- the biggest IT change you’ve led, and
- how you measured adoption (what you tracked and what improved).
